Request For Customer Service, Repairs Or Technical Support
If you need technical support or if you have questions regarding your Fremont
product you have several contact options to chose from:
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You may e-mail your questions directly to
service@fremontdisplays.com
(preferred).
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You may fax your request to us at 1-866-575-7208.
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You may contact us online from here
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Or if it is urgent you may call our Technical Support Department directly
at 1-866-428-6668 to expedite your service request.
If you e-mail or fax us we will typically contact you the same day that we
receive your request (unless it is past 5 PM EST).
At Fremont we have a commitment to our customers that goes beyond the standard
supplier/vendor relationship. We take pride in offering products with superior
performance and we extend this level of performance into our exceptional
customer service.
Our staff of experienced customer service representatives and technicians are
available to provide you with the prompt technical support and first class
customer assistance should it be required.
IMPORTANT
Read below before you contacu us
Please send or have the following information readily available to us in your
first contact:
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Fremont Model number
or Part number
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Your original Purchase Order number
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Fremont product Serial Number
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Detailed description
of failure
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Ship to/Bill To Addresses
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Contact name
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Telephone Number
More information about Warranty and product return...
Please contact Fremont to
inquire about custom solutions.
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